WEBSITE REDESIGN CASE STUDY

Crest Cleaning — Website Redesign Case Study

A full website rebuild focused on delivering a high-performance business website with modern design, mobile usability, and clear conversion pathways for residential and commercial cleaning services.

Full Website Before & After

Scroll the original website and the redesigned website side-by-side to see the complete transformation.

Person cleaning carpet with a professional steam cleaner in a residential setting, showcasing Crest Cleaning's janitorial services for improved cleanliness and customer satisfaction.
Crest Cleaning website redesign showcasing modern design and improved user experience for residential and commercial cleaning services.

Results at a Glance

Performance

Desktop PageSpeed: 42 → 93 Mobile PageSpeed: 57 → 94

Mobile Experience

Outdated experience → modern, mobile-first website

Conversion Readiness

Unclear flow → booking-focused structure

Brand Quality

Weak identity → professional, unified brand

The Problem

❌ Visually outdated website: The dated appearance undermined trust and professionalism
❌ Poor mobile experience: Customers couldn't easily browse services on their phones
❌ Slow load speeds: PageSpeed scores in the 40s meant high bounce rates and lost leads
❌ No clear service separation: Residential and commercial services were mixed together confusingly
❌ Weak calls to action: No clear path to booking or requesting a quote
❌ No trust elements: Missing testimonials and reviews to build credibility

The Solution

We rebuilt the website from the ground up with a focus on performance, mobile experience, and conversion optimization:

✅ No trust elements: Missing testimonials and reviews to build credibility
✅ Mobile-first layouts: Fully responsive design optimized for customers browsing on any device
✅ High-performance rebuild: Achieved 93+ PageSpeed scores through modern development practices
✅ Clear residential vs commercial routing: Separate pathways for each customer type
✅ Embedded booking and lead flows: Strategic placement of CTAs throughout the site
✅ Google reviews and trust elements: Integrated testimonials and reviews to build credibility

Key Features of the Redesign

High-quality image showcasing Alaska's stunning natural landscapes, emphasizing the beauty of cruise tours and enhancing the mobile experience for travelers.

Lightning-Fast Loading

Optimized images, modern code, and performance best practices deliver instant page loads.
High-resolution image showcasing stunning Alaskan landscapes, emphasizing the natural beauty and tour experiences offered by Skagway Alaska Tours, optimized for mobile viewing.

Clear Service Categories

Organized by residential and commercial so customers can quickly find their needed services.
High-quality image showcasing Alaska’s stunning landscapes and cruise tours, emphasizing the mobile-first design and user-friendly navigation of Skagway Alaska Tours' redesigned website.

Professional Imagery

High-quality photos showcase the quality of cleaning services and build trust.
High-quality image showcasing stunning Alaska landscape, emphasizing natural beauty and adventure, relevant to Skagway Alaska Tours' website redesign and tourism focus.

Mobile-Optimized

Perfect experience on any device, making it easy to request quotes on the go.

The new website finally gives our company a professional presence that matches the quality of our work. It’s faster, easier to use, and clearly shows the difference between our residential and commercial services.
— Crest Cleaning Owner

Technical Details

Before Redesign

Desktop PageSpeed

42

Mobile PageSpeed

57

Mobile-Friendly

No

Load Time

Unclear

Design Era

None

After Redesign

Desktop PageSpeed

93

Mobile PageSpeed

94

Mobile-Friendly

Yes

Load Time

Clear

Design Era

Integrated

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Ready to Transform Your Website?

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